Reviews
Reviews
They are very supportive.
It changed my life.
The people involved with my care could not have been kinder, more patient or more helpful, they were very empathetic and understanding. I felt respected and understood all throughout, and I was constantly being asked my thoughts and opinions
I can’t thank [name removed] enough. He made me feel at ease straight away and safe enough to talk about things I have kept inside all my life . He let me lead each session and with his support I pieced together things I had never thought about before in a different way . I really had so many lightbulb moments throughout and he knew just when to let me speak and when to interject. Even though I never knew what I would be talking about as soon as I heard [name removed]’s voice it all came flooding out and an hour went so fast! Even though most of the time I was crying it felt good to let it out . I honestly have told [name removed] things I never dreamt I could say out loud and he treated me with such compassion and kindness. He gave me a safe space to talk which I have never had . [name removed] always said that I did all the work but I 100% know I couldn’t have done this without him and I will be eternally grateful to him and this experience.
[name removed] remembered all of our conversations from week to week and every detail . What a credit [name removed] is to your service !
[name removed]
the last two were not applicable however because of the care in the group, im confident they would recognise culture/faith needs.
I think the group has been really helpful and the care and understanding given when we recount our stories is great. The facilitators always ask follow up questions to help us understand more.
Tuesday Evening group, online at 5:30.
Mrs [name removed] was extremely kind and helpful. She made me realise that it’s important to make time for myself.
I have given these answers due to the dr I just spoke to fi have just hung up and she has caused me a great deal of upset anger and stress that I really don’t need sue to having nowhere to go tomorrow she kept saying I need to contact social services with the baby even though I said they know but not involved they don’t need to be involved no concerns with last 2 or this one I am absolutely so upset it’s unreal how I’ve just been made to feel
Thank you for taking the time to provide us with your feedback. We are very sorry that this was your experience. We aim to help all service users feel listened to and have their needs recognised, which we realise could have been improved for you on this occasion. We will look in to this further, and work hard with our team to make sure that we improve.
The team were caring, sensitive and nurturing
[name removed] was fantastic from start to finish and helped me massively with my emotions, triggers and thought processes. She is a credit to the organisation.
[name removed] completely focussed on my needs and what would benefit me.